Terms of service

OVERVIEW

This website is operated by Bihar Bhog. Throughout the site, the terms “we”, “us”, “our” refer to Bihar Bhog.
By visiting our website or purchasing from us, you agree to follow and be bound by these Terms of Service, including all policies mentioned here.

If you do not agree with any part of these Terms, please do not use our website or services.

Our store is hosted on Shopify, which provides us with the online e-commerce platform to sell our products.

SECTION 1 – ONLINE STORE TERMS

  • By using this website, you confirm that you are legally eligible to enter into a binding contract under Indian law.

  • You agree not to use our products or website for any illegal or unauthorized purpose.

  • Any misuse, fraud, or violation of laws may result in immediate termination of access to our services.

SECTION 2 – GENERAL CONDITIONS

  • We reserve the right to refuse service to anyone at any time for any reason.

  • Your content (excluding payment details) may be transferred over different networks. Payment information is always encrypted.

  • You may not copy, resell, or exploit any part of our website or services without written permission from Bihar Bhog.

SECTION 3 – INFORMATION ACCURACY

We try our best to keep all information accurate and updated. However:

  • Product details, prices, and availability may change without notice.

  • Images shown are for reference purposes; actual products may vary slightly due to handmade and traditional preparation.

  • Any reliance on website information is at your own risk.

SECTION 4 – PRICES & SERVICE CHANGES

  • Prices of products may change at any time without prior notice.

  • We reserve the right to modify or discontinue any product or service without liability.

SECTION 5 – PRODUCTS (FOOD ITEMS)

  • All products are prepared using traditional methods and packed carefully.

  • As food items are perishable, returns or exchanges are accepted only as per our Return & Refund Policy.

  • We do not guarantee that our products will meet individual taste expectations.

SECTION 6 – ORDER & BILLING INFORMATION

  • We reserve the right to cancel or limit any order suspected of fraud, resale, or misuse.

  • You agree to provide correct and complete billing, shipping, and contact information.

  • In case of order cancellation, our liability is limited to refunding the paid amount only.

SECTION 7 – THIRD-PARTY SERVICES

We may use third-party tools or services (payment gateways, delivery partners).
We are not responsible for their performance, delays, or policies. Use of such services is at your own risk.

SECTION 8 – USER FEEDBACK & CONTENT

  • Any feedback, suggestions, or reviews shared with us may be used by Bihar Bhog for improvement or marketing purposes without compensation.

  • You are responsible for the accuracy and legality of any content you submit.

SECTION 9 – PERSONAL INFORMATION

Your personal information is handled according to our Privacy Policy. We do not sell or misuse customer data.

SECTION 10 – ERRORS & OMISSIONS

We reserve the right to correct any errors related to:

  • Product description

  • Pricing

  • Availability

  • Shipping details

Even after an order is placed.

SECTION 11 – PROHIBITED USE

You must not use this website to:

  • Break any law

  • Upload harmful code or viruses

  • Misuse or copy content

  • Harass or harm others

Violation may result in termination of service.

SECTION 12 – DISCLAIMER & LIMITATION OF LIABILITY

  • Our services and products are provided “as is” and “as available.”

  • Bihar Bhog is not responsible for indirect, incidental, or consequential damages arising from use of our website or products.

  • Our maximum liability, in any case, shall not exceed the amount paid by you for the product.

SECTION 13 – INDEMNIFICATION

You agree to indemnify and hold harmless Bihar Bhog from any claims, losses, or damages arising from your violation of these Terms or applicable laws.

SECTION 14 – TERMINATION

We may suspend or terminate your access to our services if you violate these Terms.
All obligations before termination will remain enforceable.

SECTION 15 – GOVERNING LAW

These Terms shall be governed and interpreted in accordance with the laws of India.

SECTION 16 – CHANGES TO TERMS

We may update these Terms at any time. Continued use of the website means you accept the updated Terms.

SECTION 17 – CONTACT INFORMATION

For any questions regarding these Terms, contact us at:

📧 Email: biharbhog.official@gmail.com
📞 Contact No.: +91-6205526964